Methodology Challenges in QoE Panel

Wednesday, October 1, 14:20 – 15:40

Do you ever wonder whether the methods we use in QoE research truly capture the users perspective? Have you ever wondered if you truly measure what you assume you measure? Have you faced challenges in applying traditional paradigms to new domains, or questioned whether our tools are ready for the future of XR communication and AI-driven media

This panel is all about your concerns and questions. Instead of presenting fixed topics, we invite participants to share the methodological issues that matter most to them—whether rooted in established practices or in exploring new frontiers. Experts from various domains will discuss your questions during this panel.

Submit your questions and concerns in advance through our questionnaire. These will be collected, moderated, and then discussed by our panelists.

As the final part of the panel, you will also have the chance to continue the conversation informally—asking face-to-face questions to our experts over coffee.

Moderators

Kamil Koniuch

AGH University of Krakow, Poland

Esen K. Tütüncü

Universitat de Barcelona, Spain 

Panelists

Katrien de Moor

Katrien De Moor is an associate professor in the Department of Information Security and Communication Technology at NTNU, focusing her research on socio-technical approaches within the field of ICT and digital technology. She earned her PhD in Social Sciences from Ghent University in 2012. Her primary interests lie in human-technology experiences and behavior, addressing methodological challenges  such as ecological validity and user diversity), and exploring ethical implications (including meaningful human agency, power dynamics in design processes, and the ecological footprint of ICT). Additionally, she serves as the co-Editor-in-Chief of the multidisciplinary journal “Quality and User Experience”, is an associate editor for ACM Transactions on Multimedia Computing, Communications, and Applications, and  leads the study program for the 5-year integrated master’s program in Cybersecurity and Data Communication at NTNU, Norway. Throughout her various roles and her own research, she is an advocate for  diversity, equity, and inclusion.

Regina Bernhaupt

Regina Bernhaupt is Full Professor of Measuring and Analyzing Quality of Dynamic Real Life Systems. Making people’s lives better by understanding how, when and why interactive systems fail is the driving force behind Bernhaupt’s research. Her focus is on how to evaluate technologies during all design and development phases – from idea generation to product deployment. In her work, she studies how to evaluate usability and user experience in various contexts, especially for entertainment oriented products and services.

https://www.tue.nl/en/research/researchers/regina-bernhaupt/

Marcelo Bertalmío

Marcelo Bertalmío is a senior research scientist with the Spanish National Research Council (CSIC), specializing in image processing and vision science. He has written books on image processing and visual perception models for cinema, coordinated several European research projects focused on the audiovisual industry, and obtained several prestigious grants and awards recognizing his work. His current research interests are in developing more accurate vision models, and has an ongoing collaboration with NHK (Japan’s broadcasting corporation) on QoE for video.

https://www.io.csic.es/marcelo-bertalmio/

 

Tobias Hoßfeld

Tobias Hoßfeld is professor at the Chair of Communication Networks at the University of Würzburg, Germany, since 2018.  From 2014 to 2018, he was head of the Chair “Modeling of Adaptive Systems” at the  University of Duisburg-Essen, Germany. Among others, he received the Fred W. Ellersick Prize 2013 (IEEE Communications Society) for one of his articles on QoE and the ITG Award 2024 for his scalability  framework. He was TPC co-chair of several international events, among others, QoMEX 2019, 2021, 2025, IEEE Networks of the Future (NoF 2020), ITC 30 “Teletraffic in a Smart World” in 2018, IEEE ICC  Workshop on Green and Sustainabile Networking (GreenNet 2022-2025). He is member of the editorial board of IEEE Communications Surveys & Tutorials, Springer Quality and User Experience, ACM  SIGMM Records and elected chairperson of the ITG/VDE expert group “Communication Networks and Systems” within the German society of Information Technology (ITG).